Frequently Asked Questions
What is MOMO TRAVEL?
What is MOMO TRAVEL?
MOMO TRAVEL is a premium travel agency offering customized trips, adventure tours, and vacation packages worldwide.
Why should I book with MOMO TRAVEL?
Why should I book with MOMO TRAVEL?
We offer handpicked experiences, expert guidance, competitive pricing, and 24/7 customer support to ensure a memorable journey.
Do you offer group or private tours?
Do you offer group or private tours?
Yes! We provide both group tours with set itineraries and private tours tailored to your preferences.
How do I book a trip?
How do I book a trip?
Select a destination, choose a package, complete your booking, and receive confirmation via email.
Do I need an account to book a trip?
Do I need an account to book a trip?
Yes, creating an account helps us manage your bookings and provide trip updates.
Can I modify my booking after payment?
Can I modify my booking after payment?
Yes, but modifications depend on availability and may incur additional fees.
Do you provide visa assistance?
Do you provide visa assistance?
We don’t issue visas but can guide you through the process and provide necessary documents.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and bank transfers.
Do you offer installment payments?
Do you offer installment payments?
Yes! We provide flexible installment options for selected packages.
Are the prices all-inclusive?
Are the prices all-inclusive?
Prices include accommodations, transport, and tours, but flights and personal expenses may not be covered.
What is your cancellation policy?
What is your cancellation policy?
Free cancellation up to 7 days before departure. Partial refund for cancellations 3-6 days before departure.
How do I request a refund?
How do I request a refund?
Submit a refund request via your account dashboard or contact support.
Can I transfer my booking to someone else?
Can I transfer my booking to someone else?
Yes! Notify us at least 5 days before departure to transfer your booking.
What should I pack for my trip?
What should I pack for my trip?
Bring valid documents, comfortable clothing, travel adapter, personal medications, and weather-appropriate gear.
Will I need travel insurance?
Will I need travel insurance?
Yes, we highly recommend travel insurance to cover trip cancellations, medical emergencies, and lost luggage.
How do I stay safe while traveling?
How do I stay safe while traveling?
Follow local safety guidelines, keep belongings secure, and use authorized tour guides.
How can I contact MOMO TRAVEL?
How can I contact MOMO TRAVEL?
Email: momo.travel.info@momo-travel.com, Phone: +20 106 612 2881, WhatsApp: Click Here.
What are your customer support hours?
What are your customer support hours?
Our support team is available 24/7 for emergencies and during business hours for general inquiries.